Professional. Great Rates. Always at your service.

FAQ

Frequently Asked Questions

 

Why are the rates lower than the competition?

Because the focus is on a limited geographic area allowing for an increased number of appointments per day.

 

What Qualifications do Sign Language Interpreters have?

Qualified Interpreters must have near native language competency, complete a college degree, obtain national certification through a testing process, and meet continuing education requirements as well as membership in the national Registry of Interpreters for the Deaf (RID). 

 

Why do we need to pay for interpreting services ?

Qualified Interpreters must have near native language competency, complete a college degree, obtain national certification through a testing process, and meet continuing education requirements as well as membership in the national Registry of Interpreters for the Deaf (RID). Most Interpreters work full time based on the demands, carry professional liability insurance and pay for their own travel expenses as well invoicing costs and services including legal and tax professionals.

 

Why must we provide interpreters for our Deaf patients?

The Americans with Disabilities Act, specifically Title III related to communication access states that any private business must provide qualified interpreters to their Deaf and hard of hearing customers, patients and employees.

 

How will I get billed?

You will receive an invoice via email following the assignment. Payment is due Upon Receipt.

 

Why do I have to pay for cancellations?

When you make a request, the interpreter reserves a block of time for the appointment. During this reserved time, he or she is unable to confirm any other appointments as they are already booked.  If there is a cancellation less than 48 hours before the appointment begins, there is not enough time for the interpreter to schedule the now available block of time.

 
 

 

Still have Questions? Call (443)  838 - 0244